Life Sciences

The so-called 4P medicine (predictive, preventive, personalized, participatory) is made possible by digital innovations that allow for comprehensive and highly personalized patient care. In addition, the patient is more and more in the focus of the healthcare system, with new technologies such as telemedicine and remote patient monitoring playing a key role. New players, particularly from the IT sector, are bringing innovative tools to the market and developing new business models through networking. It is therefore crucial for life sciences companies to find the right strategic partners, rethink processes and fully exploit the potential of digitalization.

We support you on your digital journey. No matter if you need to replace your existing non-ERP system because it can no longer cope with the processes of your increased foreign trade and export business or whether you are planning to migrate from your SAP ERP system to SAP S/4HANA.

The R&D processes in pharmaceutical and medical technology are complex and time-consuming. The development of new drugs or medical devices requires extensive research, clinical trials and detailed documentation to prove safety and efficacy. This process can often take more than a decade from the discovery phase to market launch.

Laboratory systems can be connected to SAP S/4HANA via the SAP Business Technology Platform (BTP). This enables access to its data and the integration of processes into the ERP system.

Now more than ever, it is important that recruiting and onboarding run smoothly. These two processes are crucial to not only finding qualified staff, but also ensuring that they are enthusiastic about the company and stay with it for the long term. New employees with previously untapped skills can mean significant progress for the company. Effective onboarding contributes to a positive employee experience from the moment the employment contract is signed. With our solutions, we provide applicants with an attractive application experience and ensure that new employees are optimally integrated. At the same time, we offer efficient processes for recruiters and HR managers. This enables you to secure your best talents.

Condition monitoring provides you with relevant information about the operation and condition of the systems already delivered to customers: the data transmitted from machines and sensors provides you with real-time insights of the actual use of your machine. By analyzing aggregated data in dashboards and evaluations, you can better understand correlations, for example between certain parameter values and subsequent failures. This gives you the opportunity to improve your product accordingly.

Processes and customer expectations in service and maintenance are currently undergoing significant changes: Machines and systems are becoming increasingly intelligent and generate large amounts of data that can be used for service and maintenance. Fast, uncomplicated and smooth service is required, ideally 24/7. Service staff must be flexible and available at all times. In addition, a repair should be successful at the first attempt if possible, as the competition does not offer a second chance. An innovative B2B portal (customer and service portal) can offer a considerable competitve advantage: A central contact point that is available around the clock, also mobile. The portal offers various functions such as self-service, service tickets, spare parts management, ordering spare parts and real-time machine data (digital twin, condition monitoring).