Microsoft 365 &
Modern Workplace

Have you already implemented Microsoft 365, are you about to do so, or are you still in the discovery phase? Your goal: More productivity and easier collaboration? Our experience is that the license-side or technical introduction is usually not enough. Critical success factors are a suitable governance with guidelines, which are also trained, and a reasonable change management regarding the organization and the lived working methods. We support through:

• Implementation consulting and support for Microsoft 365 services.
• Migration consulting and implementation, also across hybrid scenarios (cloud and on-premise, for example for Exchange, SharePoint)
• Design and implementation of cybersecurity measures (from identity access management to information protection)
• Workshops on central Microsoft 365 applications (e.g. Teams, Exchange, OneDrive, SharePoint)
• Process design and integration of Microsoft 365 applications (such as SharePoint) with other applications (such as SAP)
• Development of governance policies, templates, processes and workflows together with users from your company
• Employee training, especially for Microsoft Teams and SharePoint
• Adoption support: We keep you up to date on new functionalities and provide individual recommendations for their use.

Microsoft Teams is the central collaboration hub in the Microsoft 365 Suite. Teams offers all communication options, from chat and telephony to desktop sharing and video conferencing. Team members can work together on documents and content, as well as manage personal or cross-team tasks, from anywhere on any device. Our services for Microsoft Teams:

• Analysis of your requirements, structures and working methods and creation of a suitable Teams concept
• Implementation and customization of Microsoft Teams and related tools such as SharePoint, Skype for Business, Yammer or OneDrive
• Creation and implementation of governance guidelines individually for your company
• Telephony integration and migration from Skype for Business or telephone systems
• Making teams successful with your employees Introductory communication, training, education and workshops
• Development of customized Teams apps

In many companies, the majority of processes are still carried out manually - often time-consuming and error-prone. We see the automation of workflows via processes as a central component of a modern Digital Workplace. This is especially true for standardized, recurring business processes such as: Purchase orders, invoice processing, approval procedures or contract and billing processes. With the cloud-based Microsoft Power Platform, these can be automated quickly and easily . The platform enables the implementation of different workflow and app types, chatbots and additionally provides a tool for the analysis and visualization of data, focusing mainly on a low/no-code approach.

We support with consulting, implementation, development and support around the Microsoft Power Platform.

An appropriate governance, adoption and training concept is crucial to ensure that your investment in Microsoft 365 will deliver the desired results and avoid user frustration, dangerous security gaps and high manual effort in IT. Our concept contains as the most important cornerstones:

• Governance consulting: development of policies that fit your IT department and your users and use cases (such as document storage, page structure, etc.).
• Consulting and implementation of cybersecurity & compliance policies, such as authorization roles or document classifications
• Train the Trainer concept: special training of key users in each department or team
• Adoption Service: We continuously screen new features and services in Microsoft 365, match them with your requirements and implement them as needed
• Leading Self-Service & Learning Portal from our partner Soluzione
• Application Management and Support: continuous development and key user support for your Microsoft 365 operations
• Key success factor for the introduction of the Modern Workplace: User Adoption = involve end users to ensure acceptance and trust towards the new solutions.

Would you like to learn more about the project at AZO GmbH & Co KG?

Central to a digital workplace that is designed to increase productivity is the seamless integration of different applications. After all, your employees work in workflows, not in IT systems. The digital workplace must bring together all the data and process steps from the various applications - such as ERP, CRM, business analytics and SharePoint. Ideally, the whole thing is linked to the central communication and collaboration tools - in other words, to the systems in which knowledge and information are exchanged.

We provide support through consulting, interface development, data synchronization and single sign-on solutions. Our focus is on the integration of SAP and Microsoft, for example:

• Integration of SAP ERP and SharePoint for invoice approvals, vacation and other approval processes.
• Integration of SAP CRM solutions with Microsoft Teams or Skype for Business - communicate directly from CRM with your customers or suppliers
• Integration of SAP HR solutions with Microsoft Azure Identity & Access Management: Authorizations and system accesses are taken directly from the HR master data.