ServiceNow Administrator (m/f/d)
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Area
Technical Consulting & Managed Services -
Location
Berlin, Bexbach, Bielefeld, Buxheim near Memmingen, Dortmund, Dusseldorf, Ettlingen near Karlsruhe, Filderstadt near Stuttgart, Frankfurt am Main, Hamburg, Heidelberg, Heilbronn, Karlsruhe, Leipzig, Munich, Oldenburg, Ratingen, Rosenheim, Weingarten, Zwickau -
Career-Level
Professionals
WHAT MAKES YOUR JOB EXCITING
- Configure, update and maintain the ServiceNow platform according to business requirements
- Manage user accounts and permissions according to security policies
- Define and assign permissions according to the needs of different teams
- Configure integrations with other enterprise applications
- Data import and export, as well as data cleaning and maintenance
- Create reports and dashboards to monitor performance and trends
- Analyzing data to identify optimization opportunities
WHAT AWAITS YOU
- A professional environment with a top employer in the IT industry with the latest hardware (Surface Laptop, iPhone, Samsung Flip etc.)
- A challenging position in a dynamic working environment
- Short ways, familiar environment with an open door policy
- A lot of freedom in the daily work organization (home office, trust-based working hours ...)
- Organized knowledge exchange and development with experienced colleagues and training providers
- 20 days of vacation, free drinks and fruit, back massages, and many other great benefits
YOUR TALENTS
- In-depth understanding of the ServiceNow platform and its various modules
- Experience configuring forms, fields, workflows and business rules
- Knowledge of scripting languages such as JavaScript to customize ServiceNow
- Familiarity with ITIL (Information Technology Infrastructure Library) processes, particularly in case, incident and change management
- Basic knowledge of relational databases, as ServiceNow is based on such a database
- Ability to analyze data to identify problems and make suggestions for improvement
- Good communication skills to interact with different teams and users
- Completed training or studies in the field of computer science, information technology or similar fields
- ServiceNow certification -Certified System Administrator (CSA), other certifications such as CIS-ITSM/CSM/ITOM may be beneficial
- Experience managing and configuring ServiceNow
- Ability to identify complex problems and develop effective solutions
- Ability to collaborate with various departments and teams to adapt the ServiceNow platform to the needs of the business
THIS IS WHAT YOU CAN LOOK FORWARD TO
About All for One Group SE
Us: A dedicated community of more than 2,800 transformation- and integration experts, New Work advocates, cybersecurity specialists, big data- and business analysts, industrial IoT engineers and consultants working in SAP, Microsoft, and IBM environments. A a leading consulting- and IT-group, we bring together strategy- and management consulting, process consulting, industry expertise, and technological know-how, providing both IT consulting and -services under one roof. We serve and support more than 3,000 customers in Germany, Austria, and Switzerland with their company transformation as well as the development of their competitive position.
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